Terms and Conditions

WELCOME TO TruNeed. We hope you find it useful. By accessing our servers, websites, or content therefrom referred to as “TruNeed” or “TN” you agree to these Terms of Use (“TOU”), last updated August 16th 2016.

LICENSE. If you are 18 or older and a valid and current college student, we grant you a limited, revocable, nonexclusive, nonassignable, nonsublicensable license to access TruNeed in compliance with the TOU; unlicensed access is unauthorized. You agree not to license, distribute, make derivative works, display, sell, or “frame” content from TruNeed, excluding content you create and sharing with friends/family. You grant us a perpetual, irrevocable, unlimited, worldwide, fully paid/sublicensable license to use, copy, perform, display, distribute, and make derivative works from content you post.

USE. You agree not to use or provide software (except for general purpose web browsers and email clients, or software expressly licensed by us) or services that interact or interoperate with TruNeed, e.g. for downloading, uploading, posting, flagging, emailing, search, or mobile use. Robots, spiders, scripts, scrapers, crawlers, etc. are prohibited, as are misleading, unsolicited, unlawful, and/or spam postings/email. You agree not to collect users’ personal and/or contact information (“PI”).

MODERATION. You agree we may moderate TruNeed access and use in our sole discretion, e.g. by blocking (e.g. IP addresses), filtering, deletion, delay, omission, verification, and/or access/account/license termination. You agree (1) not to bypass said moderation, (2) we are not liable for moderating, not moderating, or representations as to moderating, and (3) nothing we say or do waives our right to moderate, or not. All app rules are located here.

DISCLAIMER. MANY JURISDICTIONS HAVE LAWS PROTECTING CONSUMERS AND OTHER CONTRACT PARTIES, LIMITING THEIR ABILITY TO WAIVE CERTAIN RIGHTS AND RESPONSIBILITIES. WE RESPECT SUCH LAWS; NOTHING HEREIN SHALL WAIVE RIGHTS OR RESPONSIBILITIES THAT CANNOT BE WAIVED.

To the extent permitted by law, (1) we make no promise as to TruNeed, its completeness, accuracy, availability, timeliness, propriety, security or reliability; (2) your access and use are at your own risk, and TruNeed is provided “AS IS” and “AS AVAILABLE”; (3) we are not liable for any harm resulting from (a) user content; (b) user conduct, e.g. illegal conduct; (c) your TruNeed use; or (d) our representations; (4) WE AND OUR OFFICERS, DIRECTORS, EMPLOYEES (“TruNeed ENTITIES”), DISCLAIM ALL WARRANTIES & CONDITIONS, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, OR NON-INFRINGEMENT; (5) TN ENTITIES ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS (E.G. OF PROFIT, REVENUE, DATA, OR GOODWILL); (6) IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED $100 OR WHAT YOU PAID US IN THE PAST YEAR.

CLAIMS. You agree (1) any claim, cause of action or dispute (“Claim”) arising out of or related to the TOU or your TruNeed use is governed by New York (“NY”) law regardless of your location or any conflict or choice of law principle; (2) Claims must be resolved exclusively by state or federal court in New York City, NY (except we may seek injunctive remedy anywhere); (3) to submit to personal jurisdiction of said courts; (4) any Claim must be filed by 1 year after it arose or be forever barred; (5) not to bring or take part in a class action against TruNeed Entities; (6) (except government agencies) to indemnify TruNeed Entities for any damage, loss, and expense (e.g. legal fees) arising from claims related to your TruNeed use; (7) you are liable for TOU breaches by affiliates (e.g. marketers) paid by you, directly or indirectly (e.g. through an affiliate network); and (8) to pay us for breaching or inducing others to breach the “USE” section, not as a penalty, but as a reasonable estimate of our damages (actual damages are often hard to calculate): $0.10 per server request, $1 per post, email, flag, or account created, $1 per item of PI collected, and $1000 per software distribution, capped at $25,000 per day.

Rentals

TruNeed allows for users to rent out items for a fee. Users agree with our rental policies listed below.

Rentals will be done with users who have registered their credit cards thru TruNeed secure servers. TruNeed allows you to place items for rent to strangers with an escrow system thru Stripe Payments. This allows us to be PCI compliant and have all information safe and secure. When you rent something an agreed upon item “value” will be placed into stripe just in case the item is stolen, not returned at the agreed upon time, or damaged. When this happens a TruNeed staff member will look at the complaint and an investigation will ensue to rectify any and all damages. When items are returned in a proper manner the escrow deposits the value back into the original owner’s account.

Prohibited

Users must comply with all applicable laws, the TruNeed terms of use, and all posted site rules.

Here is a partial list of goods, services, and content prohibited on TruNeed:

  • weapons; firearms/guns and components; BB/pellet, stun, and spear guns; etc
  • ammunition, clips, cartridges, reloading materials, gunpowder, fireworks, explosives
  • recalled items; hazardous materials; body parts/fluids; prescription drugs, medical devices; controlled substances and related items
  • alcohol or tobacco; adulterated food or cosmetics
  • child pornography; bestiality; offers or solicitation of illegal prostitution
  • pet sales (re-homing with small adoption fee ok), animal parts, stud service
  • ivory; endangered, imperiled and/or protected species and any parts thereof
  • false, misleading, deceptive, or fraudulent content; bait and switch; keyword spam
  • offensive, obscene, defamatory, threatening, or malicious postings or email
  • anyone’s personal, identifying, confidential or proprietary information
  • food stamps, WIC vouchers, SNAP or WIC goods, governmental assistance
  • stolen property, property with serial number removed/altered, burglary tools, etc
  • ID cards, licenses, police insignia, government documents, birth certificates, etc
  • counterfeit, replica, or pirated items; tickets or gift cards that restrict transfer
  • lottery or raffle tickets, sweepstakes entries, slot machines, gambling items
  • spam; miscategorized, overposted, cross-posted, or nonlocal content
  • postings or email the primary purpose of which is to drive traffic to a website
  • postings or email offering, promoting, or linking to unsolicited products or services
  • affiliate marketing; network, or multi-level marketing; pyramid schemes
  • any good, service, or content that violates the law or legal rights of others

Please don’t use TruNeed for these purposes, and also flag anyone else you see doing so.